Privacy Policy

At GreaseGo, accessible from https://www.autodosing.my, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by GREASEGO SDN BHD (Company No. 202501011722 / 1013136-X) and how we utilize it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Direct Contact: If you contact us directly via our official email (contact@kahgroup.com.my) or telephone numbers, we may receive additional information about you such as your name, company name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Inquiry Forms & Catalogs: When you request technical specifications or download catalogs for our grease traps, oil interceptors, water leakage systems, or auto dosing units, we may collect your basic professional contact details to service your request.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and industrial product catalog delivery systems.
  • Improve, personalize, and expand our website user experience.
  • Understand and analyze how you navigate and interact with our web domain.
  • Develop new products, services, technical configurations, and features.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with technical updates and engineering insights relating to the website, and for marketing and promotional purposes.
  • Send you technical emails, quotation follow-ups, and processing confirmations.
  • Find and prevent fraudulent activities or infrastructure misuse.

3. Log Files

GreaseGo follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other website, GreaseGo uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

GreaseGo's Privacy Policy does not apply to other advertisers or external websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

6. Compliance with Malaysian Law (PDPA 2010)

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, we ensure that all personal data gathered from corporate entities or individual site visitors is treated with strict confidentiality, secured properly, and processed only with your explicit or implied consent for business fulfillment.

7. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.

8. Update and Contact Info

Should we update, amend or make any changes to this privacy document, those changes will be prominently posted here. For any compliance requests, personal data access, or inquiries, please contact us:

  • Company Name: GREASEGO SDN BHD
  • Company Registration No.: 202501011722 (1013136-X)
  • Registered Address: No. 43, Jalan PJU 10/10C, Saujana Damansara, PJU 10, 47830 Petaling Jaya, Selangor, Malaysia.
  • Telephone Support: +60 3-6150 8812
  • Email Contact: contact@kahgroup.com.my
  • Official Web Link: https://www.autodosing.my